Most plumbing problems don't wait for business hours, and neither do we. Our Santa Cruz dispatch board is staffed around the clock so a real person answers, not a voicemail.
We built Street Wise - Plumbing around a simple idea: the plumber who shows up should be the same caliber of professional whether it's a leaking faucet or a full sewer line replacement. Every technician working under our name in Santa Cruz, CA is licensed, insured, and trained on the specific fixture ages and pipe materials common to homes here.
Experience matters here — a technician who's replaced a hundred water heaters spots the corroded shutoff valve or undersized gas line before it becomes a callback. That's the level of eye we send to every Santa Cruz job.
We keep a small, accountable roster rather than a rotating pool of subcontractors — the technician you talk to on the phone is trained to the same standard as the one who'll actually be standing in your Santa Cruz kitchen.
These are the patterns our Santa Cruz dispatchers hear about most right before a job turns into an emergency call.
A burst supply line or an overflowing toilet doesn't care what time it is, and neither do we. Our emergency crews carry shutoff tools, wet-vacs, and common repair parts so most emergency calls in Santa Cruz are resolved in a single visit.
From a running toilet that's quietly inflating your water bill to a full re-pipe of an older Santa Cruz home, our residential team handles the everyday and the extensive with the same attention to detail.
Restaurants, offices, and retail spaces in Santa Cruz, CA can't afford extended downtime over a plumbing issue. Our commercial team is equipped for grease trap service, backflow testing, and multi-fixture repairs on a schedule that respects your operating hours.
Slow drains, recurring clogs, and sewer backups get diagnosed with real equipment — camera inspection and hydro-jetting — not guesswork. We'll show you exactly what's happening in the line before recommending a repair.
We repair and install both traditional tank and tankless water heaters, and we'll walk you through sizing so you're not overpaying for capacity you don't need.
We use electronic leak detection to pinpoint the source before any demolition starts, so the repair stays focused instead of turning into a bigger project than it needs to be.
We replace failing shutoff valves and supply lines as part of fixture work rather than reconnecting new fixtures to old, brittle hardware that's likely to fail next.
A live dispatcher takes your call, gets a read on the urgency, and starts routing the nearest available technician.
Because our trucks are staged across Santa Cruz, CA, dispatch can usually give you an honest, specific arrival window.
Your technician diagnoses the issue and walks you through the fix and the flat price before starting, so there's no guessing at the invoice.
The repair is completed, the work area is cleaned up, and you're handed a written warranty on both parts and labor.
You approve a flat price before we start — never a rate that climbs once the job's already underway.
Because our trucks are already staged around Santa Cruz, CA, we're rarely the "next week" plumber.
We're happy to have every technician show ID and license on arrival; it's a standard we hold ourselves to, not a special request.
If a repair we performed fails under normal use within the warranty period, we return and fix it at no charge.
"Pipe burst under the kitchen sink at 11pm and they still picked up. Tech had it shut off and temp-patched within the hour." — Homeowner, Santa Cruz
"Camera'd the sewer line before recommending anything, which I appreciated — turned out to be roots, not a full replacement like the last company said." — Santa Cruz resident
"Tankless conversion took half a day and they explained the sizing instead of just upselling the biggest unit." — Santa Cruz customer
"Grease trap service scheduled around our closing hours so it never disrupted service." — Restaurant manager, Santa Cruz
"Explained exactly why the water pressure had dropped house-wide instead of just replacing the aerator and calling it fixed." — Homeowner, Santa Cruz
"Called about a sewer smell in the yard and they found a cracked cleanout instead of a full line problem — cheaper fix than I braced for." — Homeowner, Santa Cruz
Our Santa Cruz dispatch covers the surrounding neighborhoods and zip codes, with trucks staged to keep response times reasonable even during peak call volume.
If you're near Santa Cruz but technically outside the city line, dispatch still covers you — our routing is built around drive time from the nearest staged truck, not a hard municipal boundary.
Response time depends on current call volume, but our Santa Cruz dispatch typically gets a technician on-site same-day, and often within a couple of hours for genuine emergencies.
Always. You'll know the price before we start, and that number doesn't move once you approve it.
Anything actively leaking, flooding, or leaving a Santa Cruz home without water gets emergency priority, day or night.
Every technician holds a valid CA plumbing license and is covered under our liability and workers' compensation insurance.
Regularly. Santa Cruz has a mix of older and newer housing stock, and our technicians are trained on galvanized, cast iron, copper, and PEX repair alike.
In most cases, yes — detection equipment narrows the leak to a small area before any concrete or flooring is disturbed.
Our technicians are trained across the major residential brands, whether you have a standard tank unit or a tankless system.
All work is backed by a written workmanship warranty — if the same issue recurs within that period, we return at no charge.
We quote the job upfront regardless of when the call comes in, so you'll know the price before agreeing to anything, including after-hours calls.
Our Santa Cruz, CA coverage extends well past Santa Cruz proper; check the list of nearby cities and zip codes further down this page.
Same-day replacement is common, though tankless conversions or unusual venting setups may need a short follow-up visit to finish code-compliant venting.
You'll need to be present for the initial diagnosis and price approval, but for longer Santa Cruz jobs many customers step out once work is underway and approved.
Dispatch is standing by 24/7 across Santa Cruz, CA — call +1-844-833-0201.
Call +1-844-833-0201